Privacy Policy
Privacy Policy
TractionX
Last Updated: July 24, 2025.
This privacy policy explains how TractionX collects, uses, and protects your personal information when you visit our website at https://tractionx.ca. It is designed to help you understand what Personally Identifiable Information (PII) we collect and how it is handled in compliance with Canadian privacy laws and global data protection standards
1. What Personal Information We Collect
When interacting with our website, you may be asked to enter your name, email address, phone number, company name, project details, or other relevant information to help us respond to your inquiries or deliver services.
We may collect information when you:
Fill out a contact or quote form
Subscribe to our newsletter
Use live chat
Submit feedback or request a proposal
Browse or interact with content on the website
2. How We Use Your Information
We may use the information we collect from you in the following ways:
To personalize your experience on our site
To respond efficiently to customer inquiries and support requests
To follow up with you after correspondence (live chat, email, or phone)
To send occasional marketing communications, with your consent
To improve our website functionality and user experience
3. Cookies & Tracking Technologies
Yes, we may use cookies and similar tracking tools to:
Understand visitor behavior and preferences
Optimize page performance
Enable session-based features such as form autofill or language settings
You can choose to disable cookies via your browser settings. Note that disabling cookies may impact certain features or services on the website.
4. Third-Party Disclosure
We do not sell, trade, or transfer your personally identifiable information to third parties. We may use trusted third-party tools (like CRM or analytics platforms) solely for the purpose of internal operations, and always under strict confidentiality agreements.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content on these external sites. Please review their policies if you choose to visit them.
6. Google & Advertising
We may use Google tools (e.g., Google Analytics, Google Ads) in accordance with Google’s Advertising Policies. These tools may set cookies to help serve and personalize ads or track usage.
7. Children’s Privacy (COPPA)
TractionX does not knowingly collect any information from children under the age of 13. Our services and website are not directed at children, and we do not intend to target them in our marketing efforts.
8. Email Communications & CAN-SPAM Compliance
We comply with the Canadian Anti-Spam Legislation (CASL) and the CAN-SPAM Act. You will only receive commercial emails from TractionX if you opt in. Every marketing email includes an unsubscribe link.
If you wish to unsubscribe, email us at info@tractionx.ca, and we will remove you from all future correspondence.
9. How to Contact Us
If you have any questions about this privacy policy, or if you would like to access, update, or delete your personal information, you can contact us at:
📧 info@tractionx.ca